Tips for Minimizing Workplace Negativity

November 4, 2007

Tip for the day:

From Susan M. Heathfield,

One of the 7 tips to manage workplace negativity is to:
Make opportunities available for people to express their opinion about workplace policies and procedures.

This tip exemplifies when your team is unhappy, it is time to reassess your business processes. There have been times that I have seen individuals who have conflict with each other, is due to the different views on how each of them should process the work order.

By allowing collective feedback from your team, it opens up what should be improved…..however, sometimes there is a misunderstanding or a lack of understanding on how a protocol is supposed to work.

When this situation arises, this presents the moderator the opportunity to educate how the process works, thus allowing everyone to get on the same page as to how to approach the situation the next time around.

click here to read the rest of the article.

Take a poll to see what makes you misearble at work and see how you match the rest of those who answered this same question!

What Do You Think?

I am always interested in hearing your reaction to and thoughts about my articles. Leave a comment in this blog or submit a question here.

Entry Filed under: Business Process Management, Collaboration, Team Building. .

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